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Exporter not exporting!

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lindacpa View Drop Down
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Joined: 05 January 2018
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    Posted: 05 January 2018 at 7:09pm
Hi. I am trying to export unpaid bills from my client's QB 2012 file and it has said retrieving records for almost two hours. I also have a box that says "Save name, account and class selection filters for future exports?   Note these selections are saved to the local computer as plain text and are not encrypted." I can't check a yes or no on this box. I still have a circle going round and round like it's thinking. How long is this supposed to take? This doesn't appear to be working. Any suggestions? Thank you.
Linda
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QBKaren View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote QBKaren Quote  Post ReplyReply Direct Link To This Post Posted: 10 January 2018 at 10:49am
Do you have any idea how many unpaid bills that there are - if there are several thousand it will take longer for QB to return them to the Exporter tool.
Visit our blog at http://www.blog.transactionpro.com for more tips and how to examples
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